Your guide to RentzyPro
From finding your next place to publishing a listing, follow the steps below to understand how the website works.
How finding a property works
- 1
Find
Browse categories and apply your filters.
- 2
Shortlist
Check photos, prices and property details.
- 3
Connect
Call, WhatsApp or message the listing contact.
- 4
Visit & decide
Inspect the place and agree on the terms.
Step-by-step guides
10 guides · 11 answers
Getting started · 4 stepsCreate an account and log in
Start as a property seeker or register as a seller using email verification.
Create an account and log in
Start as a property seeker or register as a seller using email verification.
- 1
Choose your account
Open Sign Up for a regular account. To list properties, use the seller registration link below.
- 2
Enter your details
Fill in your name, email and password. Read and accept the Terms of Service and Privacy Policy, then submit.
- 3
Verify your email
Enter the six-digit OTP sent to your email. Check Spam or Promotions if it is missing. Use the latest code before the expiry time stated in the email.
- 4
Sign in
Use your registered email and password. Regular users go to the website, sellers to their dashboard, and admins to the admin panel.
Getting started · 4 stepsManage your profile and password
Update your contact details and recover access to your account.
Manage your profile and password
Update your contact details and recover access to your account.
- 1
Update your profile
Sign in and open Profile from your account menu. Review your name, phone and profile photo, edit the available fields and save.
- 2
Reset a forgotten password
Choose Forgot Password on the login page, enter your registered email, verify the emailed OTP and set a new password. Then sign in with the new password.
- 3
Choose notifications
Open Notification Preferences, choose the available settings and save your changes.
- 4
Sign out safely
Use Log Out from your account menu on shared devices. Never share your password or verification codes.
Find a property · 4 stepsSearch and filter properties
Find homes, PGs, commercial spaces and other categories for rent or sale.
Search and filter properties
Find homes, PGs, commercial spaces and other categories for rent or sale.
- 1
Choose where to start
Use Rent, Buy or View All Properties. Each homepage category has its own horizontal row; swipe or scroll that row to see more cards.
- 2
Open Filters
On the properties page, open Filters and enter a keyword, city, property type, rent or buy purpose, budget, bedrooms or bathrooms as needed.
- 3
Apply your choices
Choose a sort order such as Newest First or Price: Low to High, then select Apply Filters. Clear filters or widen your search if there are no matches.
- 4
Browse the results
Use pagination to see more results. Open a card or View Details to inspect a property before making a decision.
Find a property · 5 stepsCheck details, contact and schedule a visit
Understand a listing and talk to the property contact before proceeding.
Check details, contact and schedule a visit
Understand a listing and talk to the property contact before proceeding.
- 1
Review the listing
Check photos, description, location, price, deposit, area, amenities and availability. A map is available only when the listing has location coordinates.
- 2
Contact the listing
Call Owner and WhatsApp currently use +91 9996002136 on property pages. Mention the property title and confirm who handles your enquiry. Message owner opens a conversation with the listing seller after you sign in.
- 3
Request a visit
Sign in and choose Schedule Visit. Enter your name, phone, preferred date and time slot, add any notes and submit. Confirm the appointment with the property contact; a request is not a rental booking.
- 4
Inspect and agree on terms
Visit the property and confirm availability, price, deposit, charges and documents. Contacting a listing or requesting a visit does not complete a rental or sale agreement.
- 5
Follow up or review
Continue conversations in Chat. After your experience, sign in to select a star rating and submit a relevant review on the property page.
Find a property · 4 stepsSave favourites, compare and create alerts
Organise your shortlist and save your search preferences.
Save favourites, compare and create alerts
Organise your shortlist and save your search preferences.
- 1
Save a favourite
Sign in, then use the heart on a card or Save on the detail page. Open Wishlist from your account menu to revisit saved properties. Use the same control to remove an item.
- 2
Compare your options
Open Compare and use its property search to add up to three listings. Compare the displayed prices, deposit, rooms, area, amenities and location. Remove a listing to add another.
- 3
Create an alert
Sign in and open Property Alerts. Add your search criteria, choose an available frequency and save. Manage or delete alerts from that page.
- 4
Check current details
Reopen listings and confirm availability and terms with the property contact. Alert delivery depends on your settings and service availability.
Owners & sellers · 4 stepsGet access to the seller dashboard
Use a seller account to publish and manage your own properties.
Get access to the seller dashboard
Use a seller account to publish and manage your own properties.
- 1
Register or sign in
New owners can use seller sign-up. If you already have a regular account, sign in and open Become a Seller.
- 2
Complete the seller form
Provide the requested phone, address and company or business details. Review the information and select Unlock Seller Features.
- 3
Open your dashboard
After your account has seller access, open Seller Dashboard. Use My Profile for your seller information and My Properties for your listings.
- 4
Use the correct account
Seller tools manage properties belonging to your account. Creating a seller account does not grant access to admin tools.
Owners & sellers · 6 stepsList a property: Basics → Pricing → Media → Review
Follow the four listing steps and complete any required listing payment.
List a property: Basics → Pricing → Media → Review
Follow the four listing steps and complete any required listing payment.
- 1
Basics
Sign in as a seller and open Add Property. Choose rent or sale and a category. Enter a title, district/city, address, contact number, rooms and a description of at least 20 characters. For PGs or hostels, fill in the requested room counts.
- 2
Pricing
Enter the rent or sale price, security deposit if applicable, and property size with the correct unit. Check the figures before continuing.
- 3
Media
Upload at least one clear property photo. Public photos must be JPG, PNG or WEBP, with up to 10 photos and a 5 MB limit per photo. Review the previews and remove incorrect images.
- 4
Review and submit
Check the summary in Review. Use Edit or Back to correct a step, then select Confirm & Publish. Wait for the result before submitting again.
- 5
Complete payment if prompted
If a listing fee is required, the property is saved first and stays outside public results until payment is verified. Use an available payment option shown on screen. This fee is separate from rent and the security deposit.
- 6
Check the public listing
Open My Properties to inspect the saved listing. Public search shows available listings that meet the payment requirement and have not been rejected. Admin verification adds a badge; it is separate from listing payment.
Owners & sellers · 6 stepsEdit listings, manage enquiries and remove a property
Keep your property information accurate after publishing.
Edit listings, manage enquiries and remove a property
Keep your property information accurate after publishing.
- 1
Find your listing
Open Seller Dashboard → My Properties. Check that you are signed in with the account that created the property.
- 2
Edit the details
Select Edit, update details or photos, review the changes and submit. Recheck the public detail page after a successful save.
- 3
Manage conversations and reviews
Use Chat for property conversations and Reviews in your seller dashboard for feedback and the available reply controls.
- 4
Upload multiple listings
Open Bulk Upload and follow its file format instructions. Review validation and upload results, then correct rejected rows before retrying.
- 5
Remove an old listing
Select Delete in My Properties and confirm only when it should be removed. Keep availability accurate with the available management tools or contact support.
- 6
Resolve visibility problems
Check for an incomplete payment, rented/sold status or admin rejection. Contact support about a rejection reason and review process. Verification does not replace payment.
Admin guide · 6 stepsAdmin workflow: review, manage and publish
For authorised administrators using the existing admin panel.
Admin workflow: review, manage and publish
For authorised administrators using the existing admin panel.
- 1
Sign in as an admin
Use an authorised admin account on the normal login page. Open Dashboard and Analytics for the platform overview. Regular users and sellers cannot access admin actions.
- 2
Review properties and users
Use Users for accounts and Properties for listings. In Verification, inspect details before verifying or rejecting. Verification adds a badge; explicit rejection hides a listing. Record a clear rejection reason.
- 3
Organise listings
Manage browsing choices in Categories and Locations, and featured listings in Featured. Check each change on the corresponding public page.
- 4
Publish content
In Blogs, create or edit an article and save its status as Published for the public blog page. Drafts remain private. Use SEO, Testimonials and FAQs for their respective content settings.
- 5
Manage requests and feedback
Use Leads for enquiries, listing reports and follow-up, Site Visits for visit requests and Reviews for moderation. Review available statuses and notes before saving.
- 6
Maintain operations
Use Reports for revenue and platform summaries, Subscriptions for plans, Newsletter for subscriptions, Exports for available downloads and Activity Log for recorded actions. In Settings, carefully review contact details, listing fees and site settings before saving.
Safety & support · 5 stepsStay safe and report a problem
Know what to check and what to include when asking for help.
Stay safe and report a problem
Know what to check and what to include when asking for help.
- 1
Check before committing
Confirm the address, property condition, owner or agent identity and written terms. A verification badge does not replace your own visit and document checks.
- 2
Protect your account
Never share an OTP, password or payment PIN. Review the website policies and use the website payment flow for any applicable listing fee.
- 3
Report a listing
Use Report on the property detail page, complete the required contact fields and explain the issue with enough detail to identify and investigate it.
- 4
Explain a technical error
Note the page URL, property title or ID, the action you tried and the error message. Keep transaction references for payment issues and confirm the existing payment status before paying again.
- 5
Contact support
Call +91 9996002136 or email rentzyproperty@gmail.com with those details. Do not include passwords, OTPs, card details or other sensitive credentials.
Frequently asked questions
My sign-up OTP has not arrived. What should I do?
Check your email address, Spam and Promotions. Wait briefly and use resend where available, or retry sign-up if the request failed. Use only the latest code. If the problem continues, contact support with the error message, without sharing your OTP.
Why am I being asked to log in again?
Saving properties, messaging, visits and account tools need a signed-in account. Sign in again if your session expired. Seller and admin pages also require the matching account role.
Why are there no properties in my search?
Clear filters, check the city spelling, widen your budget or try another category, then apply the updated filters. Rented, sold, unpaid or rejected listings may not appear in available public results.
Does Schedule Visit reserve the property?
No. It sends your preferred visit details. Confirm the appointment, availability and terms with the property contact. A visit request or chat message does not create a rental or sale agreement.
Which number do Call Owner and WhatsApp use?
Property pages currently use +91 9996002136 for both actions. Mention the property title when contacting this number. Message owner uses the seller conversation linked to that listing.
Why is my saved property not visible on the website?
Check that it was saved to your signed-in seller account. An unsigned preview saved locally is not public. Any required payment must be verified. Public results exclude rented/sold and explicitly rejected listings. Contact support if these checks do not resolve it.
What photos can I upload?
Upload JPG, PNG or WEBP property photos, up to 10 public photos and 5 MB per photo. Add at least one image and use accurate photos of the property you are listing.
Is the listing fee the same as rent or the deposit?
No. A listing fee, when required, pays for publishing the listing. Confirm rent, deposit, sale price and other charges separately with the owner. Check the displayed payment amount and refund policy before paying.
Why does a blog not appear on the public website?
In Admin → Blogs, save the article with status Published. Draft articles remain private. Then open the public Blog page and check the saved article.
Does verifying a property complete its listing payment?
No. Verification controls the badge. Listing payment is a separate requirement when fees are enabled. Explicit rejection hides the property from public results.
What should I send when reporting a technical problem?
Share the page URL, property ID or title, steps you tried and error text. Include a transaction reference for payment issues. Email rentzyproperty@gmail.com or call +91 9996002136 without sharing passwords, OTPs or payment credentials.
Still need a hand?
Share the page URL, property details and the error you see so our team can help.